SMS reminders (time change/cancellation)
If the start time of an appointment changes, patients will receive this text:
{organization_name}: Your appointment has been updated to {apt_date} at {apt_time}. If you need to change your appointment, please contact us at {organization_phone}.
If a future appointment is cancelled, patients will receive this text:
{organization_name}: Your appointment on {apt_date} at {apt_time} has been canceled. If this is a mistake, please contact us at {organization_phone} to reschedule.