How to Get Started Using Akute Pay

  1. Contact support@akutehealth.com to get started with Akute Pay.
  2. We'll schedule a call with you.
  3. During the call, we'll go through your onboarding information in real time.

Please make sure to prepare the following information before your call:

Initial information

  • First name
  • Last name
  • Business email
  • Organization type (LLC, etc.)

Business details

  • Business legal name
  • Business DBA (Doing Business As)
  • Tax ID (EIN)
  • Customer service phone number (this will appear on the payment descriptor)
  • Website

Payment activity estimates

Exclude offline (cash, check, etc.) payments. Incorrect estimates may cause approval delays or held funds.

  • Average single payment amount
  • Maximum single payment amount
  • Total average monthly payments

Business address information

  • Street address
  • Second address line (if applicable)

Owner information

All owners with ownership of 25% or more must be included. You may add up to 4 owners.

For each owner:

  • First name
  • Last name
  • Date of birth
  • Social security number
  • Email
  • Phone number
  • Street address
  • Second address line (if applicable)
  • Ownership percentage

Bank account information

  • Routing number
  • Account number