What Happens When a Chargeback Is Filed

When a chargeback is filed:

1. The cardholder's bank requests information about the dispute
2. The bank temporarily credits the cardholder
3. Funds are debited from your account
4. A chargeback fee is assessed to cover processing costs

Chargeback fees

When a chargeback is filed, a chargeback fee is assessed to cover processing and investigation costs.

How chargeback funds are adjusted

When a chargeback occurs, an adjustment is made to your next deposit. The adjustment equals the transaction amount plus any applicable chargeback fees.

If you successfully dispute the chargeback, the funds are returned in a subsequent deposit.