Setting up phone numbers
First, navigate to the Settings —> Communication page. Then, select the number you’d like to set up in the dropdown under “Twilio Number” (top of screen).
- Under “Incoming Calls,” enter the phone number you’d like your calls to ring to.
- Under “Incoming Texts,” enter a cell phone number you’d like to use to send/receive SMS notifications about these messages.
- Under “Outgoing Calls,” select the clinician(s) name who will be making calls from this number.
- Under “Outgoing Texts,” select the clinician(s) name who will use this number to text.