Common reasons e-Prescribe fails

The following are common reasons e-Prescribe fails:
  • Missing part of address (state not included, for example)
  • Missing sex
  • Missing DOB (or date of birth incomplete)
  • Missing/incomplete name
  • Fake phone number (555 or 888 area code, for example)

If e-Prescribe isn't working for you and everything looks to be correct on your patient's chart, please reach out to Akute Support at support@akutehealth.com and we can troubleshoot.

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