Common reasons e-Prescribe fails
The following are common reasons e-Prescribe fails:
- Missing part of address (state not included, for example)
- Missing sex
- Missing DOB (or date of birth incomplete)
- Missing/incomplete name
- Fake phone number (555 or 888 area code, for example)
If e-Prescribe isn't working for you and everything looks to be correct on your patient's chart, please reach out to Akute Support at support@akutehealth.com and we can troubleshoot.