Allow unregistered patients to create appointments

Non-members/unregistered patients can make appointments, provided your current settings allow for this type of appointment. You’ll need to have this setting enabled in two locations:

  1. Settings -- Organization, scroll down to Patient Self-Scheduling (Allow Unregistered Patients to Self-Schedule checked)
  2. For the specific appointment type, found in Settings -- Appointment Types (Allow unregistered patients to self-schedule checked)

If you need to check either box, please make sure to click "Save" on the screen when you're done.

If both of these boxes appear checked and you’re having issues allowing unregistered patients to schedule an appointment, please reach out to Akute Support at support@akutehealth.com.

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